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Privacy policy

Privacy policy of the Aratos Facility Services Company website: contact-form data, cookies, maps, retention and your rights.

This policy explains what information the Aratos Facility Services Company website (also known as Shoʻle Ara Toos) collects, why, and how it is looked after. Using the site means you are aware of these explanations.

1. What information we collect

  • Information you enter in the contact form: name, email, subject and message text, and anything else you choose to write.
  • Standard technical information, such as IP address, browser type and pages visited, recorded in the hosting server’s logs.
  • To prevent automated and abusive submissions, a hashed form of the IP address is kept for only a few seconds.

2. Why we use the information

  • To respond to project review requests and your questions.
  • To communicate about the facility services you asked about.
  • To keep the site secure and working properly.

3. Cookies and analytics

This site’s theme does not set tracking cookies or advertising tools. WordPress may set technical cookies for logged-in users. If analytics or advertising tools are added in future, this policy will be updated.

4. Maps and third-party services

The contact page shows a Google map. When the map loads, Google may receive your IP address and browser details under its own policy. If you prefer not to, you can use the directions link or the written address.

5. Retention and sharing

  • Contact-form messages are emailed to the company and kept as long as needed to respond and for business records.
  • We do not sell your information or share it without a legal reason or your consent, other than technical providers (such as hosting and email) needed to run the site.

6. Security

Reasonable technical measures are used, such as secure connections, limited access and protection of the form against automated submissions; however no internet transmission or storage method is completely risk-free.

7. Your rights

You may ask to see, correct or delete the information you sent us. Send your request to info@aratosco.ir.

8. Children

Our services and site are not aimed at children and we do not knowingly collect information from them.

9. Changes to this policy

Any change is published on this page and the date of the last update is shown at the top.

10. Contact

Aratos Facility Services Company, No. 42, Dehkhoda 1, Dehkhoda St., Rezashahr, Mashhad. Email: info@aratosco.ir. Phone: 09373306114. See the contact page.

This text is general guidance and not legal advice; have your legal adviser review it before final publication.